The Power of Mend in 60 Seconds
How did Mend exceed 10 Million Telemedicine Appointments?
Mend works tirelessly to provide a world-class customer experience, with a deep commitment to our clients’ success. Through strong partnerships with healthcare organizations, Mend has optimized digital patient intake & telemedicine workflows to help drive patient adherence. Since 2014, we’ve been continuously innovating & iterating our solutions to provide convenient access to care for all.
How does Mend reduce my No-Show Rate to low single digits?
Our consumer-driven approach enables patients to choose their preferred method of communication and care delivery based on their preferences, for both in person and virtual care. Mend empowers patients with relevant data so they can make the best decisions for their schedule and lifestyle. Our approach offers clients the key insights needed in order to achieve average no-show rates of 7%.
How does Mend provide convenient care for everyone?
Improved Access to Care: Remove barriers of mobility, transportation and rural locations.
Time Efficiency: Reduced travel and wait times compared to in-office appointments
Larger Geographical Reach: Mend helps organizations boost new patient acquisition by broadening their service area.
How does Mend improve my organization’s financial performance?
Mend Automated Patient Payments (APP) offers a convenient and efficient way for patients to pay for their medical services. APP delivers real-time statements, secure payment processing, and increases cash collections. APP offers automated workflows that yield a 3x+ ROI when compared to paper statements.
What do current users think about Mend?
“Mend’s easy-to-use patient engagement solutions help us continue to address health disparities, improve population health and reduce health inequalities despite financial and cultural barriers.”
— Chrissy Kuahine – Director of Clinical and Patient Informatics
Mend Patient Journey
In-Person & Virtual Workflows
01 Schedule The Visit
02 Before The Visit
03 During The Visit
04 After The Visit
Understand the Impact No-Shows and Cancellations Have On Your Organization
Please Answer the Following Questions
How many Providers do you have?
What is your current No-show Rate?
Revenue lost to no-shows
* Calculator assumes a visit is worth $74 on average.
Monthly Lost Revenue: $77,700
People We Could Have Helped: 1,050
Annual Lost Revenue: $932,400
People We Could Have Helped: 12,600
Awards and Accolades
Trusted by Medical’s Top Names
We are the #1 customer rated patient engagement and telemedicine platform!