This page was last changed on August 22, 2025, last checked on August 22, 2025 and applies to citizens and legal permanent residents of the United States.
1. Introduction
Our website, https://mend.com (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
We do not sell or share personal information to third parties for monetary consideration; however, we may disclose certain personal information to third parties under circumstances that might be deemed a “sale” or ”Sharing” for residents of California (CPRA), Colorado (CPA), Connecticut (CTDPA), Delaware (PDPA), Iowa (CDPA), Montana (MCDPA), Nebraska (DPA), Nevada (NRS 603A), New Hampshire (DPA), New Jersey (DPL), Oregon (OCPA), Texas (TDPSA), Utah (UCPA) and Virginia (CDPA).
We respect and understand that you may want to be sure that your personal information is not being sold or shared. You may request that we exclude your personal information from such arrangements, or direct us to limit the use and disclosure of possible sensitive personal information, by entering your name and email address below. You may need to provide additional identifying information before we can process your request.
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2. Cookies
When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
2.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
2.4 Social media
On our website, we have included content from Instagram, Facebook, Twitter, LinkedIn and TikTok to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Instagram, Facebook, Twitter, LinkedIn and TikTok. This content is embedded with code derived from Instagram, Facebook, Twitter, LinkedIn and TikTok and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Instagram, Facebook, Twitter, LinkedIn and TikTok are located in the United States.
3. Placed cookies
Most of these technologies have a function, a purpose, and an expiration period.
- A function is a particular task a technology has. So a function can be to “store certain data.”
- Purpose is “the Why” behind the function. Maybe the data is stored because it is needed for statistics.
- The expiration period shows the length of the period the used technology can “store or read certain data.”
Usage
We use Microsoft Ads for advertising. Read more
Functional
persistent
persistent
Marketing
13 months
Store and track visits across websites
1 day
Store and track visits across websites
Usage
We use CallRail for call tracking. Read more
Purpose pending investigation
1 year
persistent
persistent
Provide call tracking
1 year
Usage
We use Google Adsense for showing advertisements. Read more
Statistics
Store and track interaction
Marketing
persistent
Store and track conversions
persistent
Provide ad delivery or retargeting
Usage
We use Leadfeeder for advertising. Read more
Marketing
2 years
Store and track audience reach
Usage
We use WordPress for website development. Read more
Sharing data
This data is not shared with third parties.
Functional
persistent
Store user preferences
session
Store browser details
1 year
Store user preferences
persistent
Store logged in users
Usage
We use Hotjar for heat maps and screen recordings. Read more
Statistics
session
Read screen resolution
1 year
Store a unique user ID
Functional
session
Provide functions across pages
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more
Marketing
3 months
Store and track visits across websites
2 years
Store last visit
1 year
Store account details
3 months
Store a unique session ID
3 months
Provide ad delivery or retargeting
90 days
Store logged in users
2 years
Provide fraud prevention
30 days
Store a unique user ID
2 years
Store browser details
1 year
Store account details
Functional
1 week
Read screen resolution
90 days
Provide fraud prevention
session
Store and track if the browser tab is active
Usage
We use HubSpot for marketing automation (automated email marketing). Read more
Marketing
13 months
Store and track a visitor’s identity
13 months
Store time of visit
Statistics
session
Store a unique session ID
Functional
30 minutes
Store anonymized statistics
6 months
Store cookie consent preferences
2 weeks
Store logged in users
session
Store ID’s of experiments and sessions for A/B testing
6 months
Store ‘do not track’ signals
Preferences
13 months
Store browser details
1 week
Store logged in users
30 minutes
Store if a message has been shown
Usage
We use Google Analytics for website statistics. Read more
Statistics
2 years
Store and count pageviews
1 day
Store and count pageviews
1 year
Store and count pageviews
1 minute
Store number of service requests
Usage
We use Wordfence for security and fraud prevention. Read more
Functional
1 day
Read to determine if the user is logged in
Usage
We use CloudFlare for content distribution network (CDN) services. Read more
Functional
30 minutes
Read and filter requests from bots
Usage
We use Google Fonts for display of webfonts. Read more
Marketing
expires immediately
Read user IP address
Usage
We use Google reCAPTCHA for spam prevention. Read more
Marketing
session
Read and filter requests from bots
session
Read and filter requests from bots
persistent
Read and filter requests from bots
Usage
We use Vimeo for video display. Read more
Statistics
10 minutes
Store and track audience reach
2 years
Store the user’s usage history
Usage
We use YouTube for video display. Read more
Marketing
session
Store location data
6 months
Provide ad delivery or retargeting
session
Store and track interaction
8 months
Store user preferences
Usage
We use Twitter for display of recent social posts and/or social share buttons. Read more
Functional
persistent
Provide load balancing functionality
Marketing
persistent
Store if the user has seen embedded content
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more
Functional
session
Provide load balancing functionality
6 months
Store cookie consent preferences
10 years
Store privacy preferences
Marketing
30 days
Store and track visits across websites
90 days
Store and track a visitor’s identity
1 month
Provide ad delivery or retargeting
90 days
Store and track a visitor’s identity
30 days
Provide ad delivery or retargeting
Statistics
30 days
Store and track a visitor’s identity
30 days
Store and track visits across websites
Preferences
1 year
Store if a message has been shown
1 year
Store browser details
1 day
Provide load balancing functionality
1 year
Store logged in users
Usage
We use TikTok for video display. Read more
Marketing
session
Store if the user has seen embedded content
3 months
Store if the user has seen embedded content
1 year
Store if the user has seen embedded content
1 year
Store if the user has seen embedded content
1 year
Store if the user has seen embedded content
session
Store if the user has seen embedded content
session
Store a unique session ID
session
Store referring website
session
Store if the user has seen embedded content
session
Provide functions across pages
session
Store if the user has seen embedded content
persistent
Store a unique user ID
persistent
Store a unique session ID
Functional
session
Provide protection against hackers
session
Provide protection against hackers
1 year
Provide protection against hackers
persistent
Provide load balancing functionality
persistent
Store first visit to the site
persistent
Store configuration
persistent
Store configuration
Purpose pending investigation
persistent
Usage
We use WP Engine for website hosting. Read more
Purpose pending investigation
session
session
session
session
session
session
session
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
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365 days
cmplz_marketing
365 days
cmplz_statistics
365 days
cmplz_preferences
365 days
cmplz_functional
365 days
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365 days
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4. Browser and Device based Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
4.1 Manage your opt-out preferences
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
5. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
6. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- you may submit a request for access to the data we process about you;
- you may object to the processing;
- you may request an overview, in a commonly used format, of the data we process about you;
- you may request correction or deletion of the data if it is incorrect or not or no longer relevant, or to ask to restrict the processing of the data.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
For more information about your rights with respect to personal data, please refer to our Privacy Statement
7. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Mend VIP, Inc.
4767 New Broad St. Orlando, FL 32814
United States
Website: https://mend.com
Email: bestservice@ex.commend.com
Phone number: 8004902788
This Cookie Policy was synchronized with cookiedatabase.org on August 24, 2025.