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Scheduling Agent

Recover open capacity, keep providers utilized, move waitlists faster, and route same-day access into newly opened slots.

Select a provider interface featuring Dr. Emma Sinclair, a behavioral health psychiatrist, with available appointment times for July 21-25, showcasing scheduling options and user-friendly design aligned with Mend's healthcare technology solutions.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Mental healthcare isn’t like primary care.
Your scheduling shouldn’t be either.

Get online scheduling that works the way you do, so you can:

Teal automation icon representing streamlined workflows and integration in behavioral health systems for Mend Fusion platform.

Automate complex rules

Multi-language support icon representing translation services for automated appointment reminders in mental healthcare.

Schedule in your patient’s language

Calendar icon with checkmark representing appointment confirmations in Mend's automated reminder system for mental health care.

Offer patients 24-7 scheduling

The result? Measurement-based care feels like a compliance burden that gets ignored—instead of the powerful clinical process it should be.

Request a demo now

* No commitment required.

Reclaim the time your team spends
on endless scheduling phone calls.

Custom scheduling logic

Get automated logic that handles your complex reality.

From provider credentials and insurance rules to session types and location restrictions, Mend can handle your unique requirements. Now your front desk can finally focus on what matters: supporting your patients.

Select a provider interface featuring Dr. Emma Sinclair, a behavioral health psychiatrist, with available appointment times for July 21-25, showcasing scheduling options and user-friendly design aligned with Mend's healthcare technology solutions.Laptop showcasing measurement-based care software interface for mental and behavioral health.

White-labeled for your organization

Your practice. Your experience.

Give patients a smooth scheduling experience that feels like an extension of your organization. Mend’s white-labeled scheduling integrates directly with your website and matches your branding.

Mend online scheduling interface displaying multiple healthcare provider profiles, appointment availability, and branding elements.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Text-based scheduling

Schedule, reschedule, cancel or confirm with just a text.

Let patients manage their appointments by text message anytime, day or night. No apps to download. No portals to log into. This is scheduling that fits into your patients’ lives—not the other way around.

See more about patient self scheduling →

Mend appointment scheduling interface displaying options for video visit durations: 15, 30, 45, and 60 minutes, emphasizing user-friendly appointment management for mental healthcare practices.Laptop showcasing measurement-based care software interface for mental and behavioral health.

EHR integration & data flow

Keep appointments and provider schedules synced—in real-time.

Mend’s two-way EHR integration ensures your scheduling data flows automatically. Appointments flow between systems to prevent double-bookings. And availability auto-updates to maximize your provider utilization.

See more about EHR integrations →  

 

Mend appointment confirmation screen displaying patient name, doctor details, appointment date and time, with options to modify or continue.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Your tech investment should pay for itself. 
With Mend, we guarantee it.

Our confidence? It comes from our results:
10+ years, 100s of customers and 25M+ appointments delivered.

Request a demo now

* No commitment required.

Stop playing phone chase:

See how you can streamline your organization’s scheduling process.

The MBC extension is just one way Mend helps mental healthcare organizations improve efficiency. See how we can help your organization in 3 steps:

Step 1

Share your needs.

Answer a few questions about your organization and workflows
Step 2

See your personalized demo.

Watch how Mend can improve your workflows—based on insights from powering 25M+ appointments.
Step 3

Get your ROI projection.

See your projected returns based on your practice metrics, current tech stack and results from organizations like yours.

Leading mental & behavioral healthcare organizations trust Mend, including:

“Valuable. Inclusive. Effective.”

“The Mend Team is truly remarkable, and it shows through their collaboration and in their end platform. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on responsiveness and client-centered design. 

As a leader and a Queer individual, I have found their Team to be immensely responsive and welcoming, working to ensure the design of Mend meets the unique needs of our clients. I am confident that Mend will continue to be a valuable asset in our efforts to provide inclusive and effective behavioral health services.”

Owen Love, smiling and wearing glasses, representing the Mend team, emphasizing collaboration and responsiveness in behavioral health services.

Owen Love, MHA MA LPC LAC ACS

Director of Contracts & Commercial Services

Jefferson Center