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About Mend

Behavioral health’s AI platform.

Mend helps behavioral health organizations run smarter, see more patients, and grow sustainably by turning operational signals into action on top of the systems they already use.

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Mend is building the operational AI layer for behavioral health organizations that need fuller schedules, better access, and clearer next actions.

They record. Mend acts.

We work with the systems you already use and make them more actionable for operators, providers, and leadership teams.

This is why we built Mend.

Keepclients engaged.
Keepschedules full.

Improve the workflows your EHR isn’t built to handle—without adding more manual work to your team’s plate.

Calendar icon with clock, representing scheduling and appointment management for mental healthcare services, aligning with Mend's mission to fill appointments and improve client care.

Schedule

Match the right client
to the right provider.

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Communication icons representing mental healthcare access and technology integration for Mend's services.

Communicate

Keep your clients
connected to care.

Abstract gradient background in dark blue, teal, and burgundy, representing Mend's focus on mental health solutions and patient engagement.
Location pin icon symbolizing accessibility in mental healthcare services by Mend.

Check-In

Start visits with forms collected
—and payments processed.

Abstract gradient background in dark blue, teal, and burgundy, representing Mend's focus on mental health solutions and patient engagement.
Telemedicine icon featuring a laptop and healthcare symbol, representing Mend's focus on accessible mental healthcare technology.

Virtual Visits

Deliver virtual care like
everyone is in the same office.

Abstract gradient background in dark blue, teal, and burgundy, representing Mend's focus on mental health solutions and patient engagement.

 

The result?
Appointments filled. Clients helped. Care improved.

25M+ clients connected to mental healthcare through Mend, featuring stylized figures representing users and providers, emphasizing accessibility and engagement in mental health services.

25M+ client visits

(and counting)

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Every 5 Minutes

a client connects with care using Mend

43% decrease in no-show rate with Mend, emphasizing improved client engagement and satisfaction in mental healthcare.

Up to ↓43% no-show rate

after adopting Mend

30% increase in client satisfaction with thumbs-up icon and star ratings, representing positive feedback for Mend's mental healthcare solutions.

↑30% client satisfaction

after adopting Mend

Mend is guaranteed to pay for itself—or we credit the difference.

Meet the team leading Mend

We believe mental healthcare tech should make access to care easier—not harder.

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Warren Bates

CEO

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Matt McBride

CTO, Co-Founder

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Elise Herman, MD

Chief Clinical Officer

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Alex Denton

VP of Engineering

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Geoff Gibson

VP of Revenue

Brandon Lassiter, VP of Strategic Projects at Mend, wearing a red Mend t-shirt, standing confidently with arms crossed in a modern office environment.

Brandon Lassiter

VP of Strategic Projects

Alexandria Dionne, Director of Operations & Customer Success at Mend, smiling in a professional setting with a modern interior design.

Alexandria Dionne

Director of Operations & Customer Success

Tejal Shah, Director of Product at Mend, posing confidently in a professional setting, emphasizing leadership in mental healthcare technology.

Tejal Shah

Director of Product

David Henderson, Director of Marketing at Mend, smiling in a professional setting with blurred office background.

David Henderson

Director of Marketing

Want to help mend the gap between mental healthcare providers and the people who need them?

“Responsive and welcoming.”

“The Mend Team is truly remarkable, and it shows through their collaboration and in their end platform. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on responsiveness and client-centered design. 

As a leader and a Queer individual, I have found their Team to be immensely responsive and welcoming, working to ensure the design of Mend meets the unique needs of our clients. I am confident that Mend will continue to be a valuable asset in our efforts to provide inclusive and effective behavioral health services.”

Owen Love, smiling and wearing glasses, representing the Mend team, emphasizing collaboration and responsiveness in behavioral health services.
Owen Love
Director of Contracts & Commercial Services
Jefferson Center
From our first visit in 2014 to today’s AI-powered software, we’ve focused on one simple goal: make healthcare accessible.

Today, healthcare organizations across all 50 states help clients get care. With Mend.

Here’s how we got here:

Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2014
Doctors on Demand launches
The mobile app that let users book doctors who come to their home or office.
Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2015
No-Wait clinic launches
For patients who needed on-demand urgent healthcare services.
Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2016
Telehealth portal launches
With new patient engagement tools on the horizon.
Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2020
Pandemic fuels telehealth adoption
By May, we grew from 1M+ avg. video visit minutes per month to 1M+ per day.
Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2023
Focus specifically on mental healthcare
After seeing how complex care needs weren’t being met by general healthcare technology.
Timeline bullet graphic illustrating key milestones in Mend's development, highlighting advancements in accessible mental healthcare technology from 2014 to 2025+.
2025+
Launch new AI-powered capabilities
Including Measurement-Based Care extension, Show-Up Score and Smart Waitlist.