Patient no-shows result in massive amounts of lost revenue every year for mental health practices. Mend patient appointment reminders eliminate the possibility that your clients will forget their appointments. Smart texts, emails, reminder calls — these gentle touches boost patient engagement and help put an end to no-shows.
Every therapy session or appointment should start with a reminder. This touchpoint begins the engagement process.
Mental and behavioral health providers understand the importance of engagement. Active clients feel more involved and safe in the therapeutic journey. They are often more likely to participate, which can lead to better patient outcomes. In the mental health space, it’s crucial to facilitate connection. But navigating engagement can be difficult, especially If they don’t show up.
Mend simplifies client appointment reminders with smart patient engagement solutions — no additional app required.
Practically speaking, no-shows can put a considerable financial strain on your mental health care practice. Mend’s easy-to-use portal allows clients to receive a reminder, click a link, and modify their appointment time from the convenience of their device.
Convenience is a huge draw for clients looking for a mental health provider. Practices that integrate convenient patient appointment solutions with a smart patient reminder system can reap the rewards.
Mend sorts through and pulls contact information from your EHR to look up phone numbers or emails. It then sends automatic appointment reminders to nudge your clients with the date and time of the appointment, your address, and which provider they will be seeing.
Your patient reminders are fully branded to your practice. Mend includes all the features you’ve been seeking, like:
One of the best methods of reducing no-show rates is to make it easy for clients to modify their appointments. Clients can click a link, input their date of birth, and change their appointment to a more convenient time. No app required.
Less likely to no-show
Mend connects effortlessly with all the major EHRs. Mend can use EHR information to send the right forms to your patients beforehand. If a client cancels or reschedules, Mend automatically updates the master schedule in the EHR.
Self-scheduling is the perfect complement to Mend’s client appointment reminders for mental health providers. Our self-scheduling tool is integrated, easy to use, and ensures your patients get the right appointment type at the right location to the right provider. Clients who self-schedule are often more likely to show up, reducing no-show rates at your practice.
All needed medical forms are integrated into the Mend platform. Along with appointment reminders, digital forms can be sent automatically via text message or email based on appointment type from your schedule. As forms come in, Mend automatically inputs them into a client’s chart.
Mend is a top customer-rated telehealth patient engagement platform. We are second to none for ease-of-use and customer service. With an average response time of 23 seconds, you, your staff, and your clients can get instant support early in the morning or late at night.
Clients love the convenience of Mend’s appointment reminders. You’ll love the instant revenue growth from the reduction in no-shows. Our app-free platform provides undeniable benefits:
Ready to boost patient engagement and reduce your rate of no-shows? Reach out to Mend today to schedule your demo and witness firsthand what our intuitive client engagement platform can do for your mental health practice.