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Measurement-Based Care

MBC that informs the next action, not just the dashboard.

Mend connects MBC insight to operational follow-through so teams can translate progress data into the next step that protects access, quality, and revenue.

Dashboard interface of Mend software displaying patient assessment data, PHQ-9 trend chart, and scheduling overview for mental health care management.Laptop showcasing measurement-based care software interface for mental and behavioral health.

You have the data to visualize client progress. The problem? It isn’t easy to act on.

Mend uses MBC data to inform operational follow-through so teams can connect progress insight to the next step that protects access and quality.

Icon representing documents and data integration for measurement-based care in mental health.

Buried in PDFs

Icon of diverging paths symbolizing decision-making in measurement-based care for mental and behavioral health.

Lost in different systems

Alarm clock icon symbolizing timely measurement-based care in mental health, emphasizing the importance of real-time data analysis for effective treatment decisions.

Time-consuming to analyze

The result? Measurement-based care feels like a compliance burden that gets ignored—instead of the powerful clinical process it should be. 

Measurement-Based Care in Mental and Behavioral Health

Measurement-based care (MBC) is an evidence-based approach transforming mental and behavioral healthcare. By collecting and analyzing patient-reported outcomes, clinicians can offer personalized care, track progress and make data-driven treatment decisions. Decades of research by APA and WHO confirm that MBC leads to better outcomes, higher engagement and earlier detection of nonresponse or deterioration.

Yet, for many behavioral health organizations, implementing measurement-based care in mental health settings remains a challenge. The clinical benefits are clear, but the operational hurdles often distract from the core mission of providing excellent care. Historically, implementation is where the traditional model falls short, and a modern solution is needed to bridge the gap between potential and practice. Mend’s behavioral health measurement-based care extension is a seamless, AI-powered asset that integrates with your existing workflow. 

Meet Mend’s Measurement-Based Care Extension.

Get an instant picture of your client’s wellbeing—without leaving your EHR.

Critical screener trend visualization

Easily see progress. And spot concerning patterns—before they become crises.

Mend software interface displaying PHQ-9 trend visualization, highlighting patient health assessment scores and integration with clinical workflow for measurement-based care.Laptop showcasing measurement-based care software interface for mental and behavioral health.

EHR overlay

Scan summaries, trends and recommendations—directly in your clinical workflow.

Mend software interface displaying patient schedule and assessment insights, highlighting measurement-based care in mental health settings.Laptop showcasing measurement-based care software interface for mental and behavioral health.

AI-powered provider copilot

Get instant insights—with evidence-based guidance from trusted industry leaders.

Including APA and WHO.

Patient overview interface displaying Mend's AI summary feature, showcasing mental health assessment details and upcoming appointments within a behavioral health management software system.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Voice AI assistant

Just ask: “Brief me on my next client.”You’ll get the answer—in under 60 seconds.

AI voice assistant interface from Mend displaying scheduling options and user prompts for efficient mental health care management.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Manage & assign assessments

Deploy—and  track—patient reported outcome measures. All from one place.

User interface displaying assessment assignments for a patient, featuring PHQ-9, AUDIT, and GAD-7 assessments with scheduling options, integrated with Mend's measurement-based care platform.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Client-friendly sharing

Celebrate client wins and proactively address concerns—together.

Patient health trend graphs displaying PHQ-9 and GAD-7 scores over time, illustrating measurement-based care insights for mental health assessments in Mend's EHR system.Laptop showcasing measurement-based care software interface for mental and behavioral health.

Automate Data Collection and Analysis

Mend eliminates manual work by automating the entire data collection process, allowing your clinicians to focus on client care. Our platform offers a portal-free experience, sending assessments via text and email, including PHQ-9 and GAD-7 tests. Responses are automatically scored and analyzed, so clinicians always have up-to-date insights.

Unify Your Workflow With Critical EHR Integration

Mend’s EHR overlay feeds patient-reported data, trend visualizations and AI-powered summaries into your existing system. Our platform puts all clients’ insights at your fingertips, eliminating the need to toggle between applications.

Leverage AI for Deeper Clinical Insight

Mend’s AI-powered provider copilot identifies meaningful improvement, flags off-track patients and analyzes trends to offer evidence-based guidance to support treatment decisions.

See the action layer

* No commitment required.

Drive Meaningful Outcomes for Your Practice

Mend’s measurement-based care tools deliver a powerful return on investment for behavioral health organizations. Our platform produces tangible results that enhance every aspect of your practice.

  • Improved outcomes: Personalize care, intervene earlier and improve client results with See the AI platform
  • Enhanced efficiency: Automate repetitive tasks to reduce administrative burden and burnout.
  • Increased client engagement: Involve clients in their care journey with precise progress tracking and sharing.

Get started with Mend now

Turn stacks of screeners and assessments into data-informed care decisions.

The MBC extension is just one way Mend helps mental healthcare organizations improve efficiency. See how we can help your organization in 3 steps:

Step 1

Share your needs.

Answer a few questions about your organization and workflows
Step 2

See Mend in action.

Watch how Mend can improve your workflows—based on insights from powering 25M+ appointments.
Step 3

Get your ROI projection.

See your projected returns based on your organization’s metrics, current tech stack and similar client results.

“Valuable. Inclusive. Effective.”

“The Mend Team is truly remarkable, and it shows through their collaboration and in their end platform. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on responsiveness and client-centered design. 

As a leader and a Queer individual, I have found their Team to be immensely responsive and welcoming, working to ensure the design of Mend meets the unique needs of our clients. I am confident that Mend will continue to be a valuable asset in our efforts to provide inclusive and effective behavioral health services.”

Owen Love, smiling and wearing glasses, representing the Mend team, emphasizing collaboration and responsiveness in behavioral health services.

Owen Love, MHA MA LPC LAC ACS

Director of Contracts & Commercial Services

Jefferson Center