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HIPAA-Compliant Group Video Conferencing

Thanks to innovations in telehealth, mental health providers have more ways than ever to reach clients while following guidelines by the Health Insurance Portability and Accountability Act (HIPAA). Mend’s HIPAA-compliant group video conferencing allows you to conduct safe and secure virtual group counseling sessions.

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Person in Group Therapy Session

Facilitate Secure Group Therapy Sessions With Mend

Using telehealth to manage group therapy can be a huge task. Mend simplifies the process. No need to download yet another app. 

Our HIPAA-compliant platform delivers simple and seamless video conferencing. Customers can easily launch Mend software from their own devices. Knowing that virtual group sessions are secure and convenient can boost attendance and enhance your clients’ overall group therapy experience. 

Mend also provides simple group scheduling and appointment reminders so your clients meet at a time that works for everyone.

Let’s explore how each feature of our HIPAA-compliant video conferencing software can benefit your virtual group therapy sessions.

Watch How Group Video Works

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Secure Group Session Video Conferencing

More and more therapy is happening virtually. Telehealth sessions can boost attendance for group members with busy schedules or those who find it challenging to make appointment times. That’s why Mend created a HIPAA-compliant group video conferencing platform that’s effortless for patients and providers. 

Clients click a link, input their date of birth, and are connected with the group. Providers click “Start Visit” to connect to their patients. Bandwidth requirements are minimal for all connected parties. Clients don’t need to download another new app to participate. They can enter and exit as needed, and the clear picture quality allows group members to see each other, communicate effectively, and connect. It doesn’t get any easier than Mend. 

Completing Online Group Paperwork

Streamlined Group Scheduling Process

Getting everyone in your group on the same scheduling system can be very difficult. Our scheduling tool allows you to create and manage single-group events and recurring sessions easily and efficiently. This feature streamlines the scheduling process, allowing clients to input their availability and find an ideal appointment time for the group. Providers can add or remove patients to the groups as needed.

Mend patient reminders use multiple touches, like smart texts, calls, and emails, to eliminate the possibility that group members miss appointments. Just another way to improve your group therapy engagement.

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Convenient Group Session 

Paperwork

Mend eliminates the clipboard and pen for obtaining patient health information. Once group appointments are set up in Mend, digital forms can be sent out automatically. This information is stored securely and in compliance with the strictest health care regulations.

Patients love the convenience of sending forms digitally. Your staff will love that information moves automatically into the client’s electronic health record (EHR).

Patient at home while on video conference call with Doctor

100% HIPAA-Compliant Video Conferencing

Mental health care clients must feel safe that their sensitive information will remain private. Mend is completely secure, confidential, and HIPAA compliant.

From our video conferencing platform to our electronic patient intake forms, you can rest assured that everything a client shares will remain private and protected. Mend also adheres to other compliance standards, including:

  • SOC 2 Type 2 based on HITRUST
  • NIST CSF
  • The HITECH Act
  • The E-Sign Act
  • COPPA
  • ADA 
  • WCAG 2.0
  • PCI
  • CAN-SPAM
  • TCPA
  • 42 CFR Part 2 

We are the #1 customer rated patient engagement and telemedicine platform!

Mend Testimonials

The program is very user-friendly and extremely easy to navigate through. Very easy executing tasks, automatic reminders sent to patients and sessions never time out. Customer support…

Angelica C.

Professional, quick, easy. Easy to use. Easy to navigate the system. It’s user-friendly. Easy to teach to the staff. It’s easy for scheduling patients. The software is easy to navigate…

Akilah D.

Overall it has been a really great experience! Easy, and helpful. I like that I don’t have to worry about whether I’m crossing any HIPAA issues. And everyone I’ve talked to at Mend is…

Bethany D.

It’s great that I can use it on the computer, tablet and/or iPhone. I’ve used all different modalities and usually find iPhone or tablet works great though I do need the computer for…

Carolyn S.

Mend is a very user-friendly software that provides secure telehealth options. We use the software on a weekly basis and it has been very effective. We love that the visits are time…

Christina B.

It’s fast and reliable. It’s easy to use and has good quality. Saves time and helps see more patients. It helps the client connection when they are away. It saves time for patients and…

Damaris D.

Easy for physician side. The Mend System for HIPAA compliant Telemedicine visits provides me with ease of use. The system tells me if patient has tested their connection. The program…

John F.

I love it. Easy to setup. I like that the patient can download the app and I love the appointment reminders. The patient can be anywhere.

Kristin G.

We loveeeee Mend! The support reps are great and very knowledgeable. So far I like the fact that is almost self-explanatory; it’s user-friendly. It is very easy to teach others because…

Liza B.

Superior to other services. Ability to self-schedule, ability to communicate with patients via text and email, ability to adjust schedules with very little notice.

Mckenzie H.

Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments and the potential use of the features.

Sonya B.

Start Using Mend for Group Video Sessions at Your Practice

Engagement is everything in group therapy — especially in telehealth. Your top priority should be ensuring every member of the group has access and can seamlessly participate. Mend makes it easy to keep virtual group therapy sessions active and accessible. Request a demo to learn how Mend can benefit your group telehealth programs.