Patient self-scheduling ensures your clients have timely access to the mental health care services you provide. Mend is a convenient patient engagement platform. Our telehealth scheduling system makes it quick and simple for clients to modify their appointments — from their own device, any time.
With Mend patient self-scheduling software, your practice can experience a reduction in no-shows and a boost in revenue.
Place your therapeutic service front and center on your clients‘ smartphones and digital devices with Mend. Scheduling takes a lot of administrative time and resources. Mend takes the boundaries off this essential feature and puts your services into your clients’ hands. Say goodbye to nine-to-five scheduling and make it easy for clients to schedule a therapy session at any time from anywhere. No need to download yet another app.
Check out Mend’s client self-scheduling solutions.
With a click, a link on your website puts the power in your clients’ hands with an easy-to-use self-scheduling experience. Mend’s custom-branded solution is the most robust mental health care self-scheduling tool on the planet. Patients are seamlessly directed to choose a time, appointment type, and preferred provider.
Prefer self-scheduling
Your staff has many decision points to consider when performing medical office scheduling. When finding an open slot, they consider insurance, provider availability and specialization, appointment complexity, geography, age, and more. Mend integrates the master schedule from your practice management software (PMS) or electronic health record (EHR) and utilizes advanced technology to make these decision points easy.
Clients can effortlessly select their appointments, and Mend syncs the medical appointments with the master schedule automatically. It’s like magic.
Mend can handle even the most complex appointment types, allowing your clients to choose the exact type of mental health care service they need. Appointment types can vary in length and complexity. From in-person counseling to telehealth group sessions, Mend integrates with any appointment type currently available on your medical appointment scheduler.
Clients who can easily modify their medical appointment calendar are far less likely to skip out. Mend’s self-scheduling solution can reduce your rate of no-shows by 2% to 8%. For a 30–provider practice averaging $74 per visit, that’s at least $560,000 in new revenue.
Mend has all the other features necessary to complement your convenient patient self-scheduling. Additional features include:
When choosing a patient engagement solution, you need an option that accounts for all the decision points your staff goes through to book clients appropriately. You also want it to be fully integrated with your EHR/PMS schedule. Clients want it to be easy to use.
Mend provides HIPAA-compliant, easy-to-use self-scheduling for patients. It integrates with your system to ensure clients choose the right provider, location, and appointment type.
How can self-scheduling benefit your mental health practice?
Boost your reputation for patient convenience and help reduce your practice’s no-show rate with an integrated self-scheduling solution from Mend. Mend complements the mental health care space with solutions uniquely designed for this specialty. Want to see this online solution in action? Schedule a demo today.