HIPAA-Compliant Telemedicine and Telehealth Software

Mend is a modern solution designed to fit in an ever-changing technological world. Our telehealth solutions are designed specifically for mental health and other health care providers, so they’re fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We’re also willing to sign on to your Business Associate Agreement (BAA) to protect your practice. Choose our compliant software to integrate with major behavioral health EHRs like Netsmart, Qualifacts, Streamline, NextGen and Welligent Continuum Cloud as you auto-sync forms and patient data.


HIPAACompliant Telemedicine Software

Mend is 100% confidential, secure & HIPAAcompliant. We also meet compliance based on these organizations and certifications:

  • SOC 2 Type 2
  • 42 CFR Part 2
  • HITECH Act
  • E-Sign Act
  • ADA WCAG 2.0
  • PCI
  • TCPA

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Patient Messaging

Attendance Predictor

As a mental health care provider, you’re no stranger to last-minute cancellations and missed appointments. But what if you could anticipate them with greater accuracy and use otherwise lost time for something useful?

Attendance Predictor, Mend’s artificially intelligent health care algorithm, is up to 99% accurate at identifying both no-shows and cancellations before they happen. Mend follows standards set by HL7, SFTP and HIPAA  to exchange patient and appointment data safely and securely so predictions can be made.


Patient Self Scheduling

Patient Messaging

HIPAA-protected messaging can give your clients even more control over their treatment. By working with patients using a method that’s more comfortable for them, you can drive your mental health center’s patient engagement rates and enhance your reputation as an accessible and convenient provider.

A messaging system is also a great way to drive revenue with questions or minor issues. Patients can use any device, and providers can answer at their convenience. 


Patient Appointment Reminders

Mend will keep patient information organized and send appointment reminders based on their files. Reminders carry all important information (date, time, address, provider’s name, etc.) and can be sent to the client’s phone or email inbox.

Patient Appointment Reminders

Patient Self-Scheduling

Mend’s robust self-scheduling tool allows your patients to take treatment into their own hands. Our system enables them to search by type of appointment, providers and times and book in-person, virtual and phone appointments that work for their schedules. Mend can even help new patients and ensure you’re prepared to welcome them into your practice. All you have to do is add the link to your website and watch site visitors experience a branded and fully integrated self-scheduling experience.


Intake Forms

As your HIPAA-compliant telehealth solution, Mend has to work smarter to secure digital health records. Based on the appointments you schedule, Mend knows which forms you and your client will need to fill out. Once you integrate your forms into the system, Mend will send them to your patient prior to the appointment via a secure SMS link. Clients can fill them out on their own time and send them to EHR so that when they arrive, they’re ready to start treatment.

Staff Telemedicine Software Support

#1 Instant Patient and Staff Telemedicine Software Support

Mend is the choice for easy-to-use HIPAA-compliant telehealth systems. You, along with your staff and patients, will have us on your side around the clock. Our average response time is 23 seconds, so you can rest assured we’ll get back to you right away.

Ready to start using Mend in your practice?

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Demo Mend HIPAACompliant Telehealth Platform Today

As a longstanding partner to health care organizations everywhere, Mend takes our security measures seriously. Regardless of government regulations, patients expect their digital health records and information will be kept confidential and secure. See for yourself when you request a demo today.