EHR Integration Solution

Free your team from systems that create more work than they save. Generic EHRs, built for episodic physical care, often struggle with the nuanced, longitudinal demands of mental health documentation, scheduling and client engagement. Mend is an EHR integration software that solves these challenges by augmenting your existing systems with a purpose-built behavioral health layer. It enhances your current infrastructure, creating a unified data flow where clinical data, scheduling and patient engagement seamlessly connect, eliminating manual double-entry and fragmented information. 

Elevate Your Mental Health EHR Capabilities

Elevate your practice beyond standard systems with:

• Unwavering compliance: Behavioral health providers manage unique compliance requirements, such as those mandated by 42 CFR Part 2. Mend ensures your integrated systems consistently meet and surpass the standards set by ONC/SAMHSA. 
• Streamlined documentation: Mend transforms potential documentation demands into valuable opportunities for enhanced efficiency. We reduce the burden of double documentation and free teams from administrative tasks, allowing them to focus on client care.
• Comprehensive client journeys: General healthcare EHRs often overlook longitudinal data essential for effective mental health treatment. Mend helps you capture every client insight for a comprehensive understanding of each client’s journey.

Integrate Your Workflow

Mend’s EHR integration software transforms key operational workflows for mental and behavioral health.

• Scheduling synchronization: Practice management system (PMS) integration ensures complex recurring therapy slots and group sessions synchronize with your behavioral health EHR. This intelligent scheduling solution reduces administrative overhead and provides clear provider availability.
• Treatment plan management: Client engagement integration through Mend includes digital intake forms, consent processes, and secure communication tools. This ensures all client interactions and documentation seamlessly populate your EHR, simplifying treatment plan management.
• Automated measurement-based care (MBC): Get a clear picture of client outcomes in under 60 seconds. Without leaving your EHR. Mend automates the collection and integration of these metrics, providing real-time, actionable insights for treatment strategies with our measurement-based care extension. 

Implement and Adopt

Integrating new technology is simple with Mend.

• Zero-disruption transition strategy: Our “parallel adoption” strategy ensures your core EHR remains live while Mend is integrated. This phased approach minimizes disruption, maintaining continuity of care.
• Role-specific staff training: We provide tailored, role-specific training for both administrative and clinical staff so that everyone is proficient and comfortable using the Mend platform.
• Timeline reality check: Mend leverages pre-built connectors and a proven methodology for efficient timelines. Our team ensures a customized, swift integration process.

Drive Measurable Outcomes

Mend’s integrated solutions drive several tangible improvements: 

• Focus on billable hours: Automated tasks and streamlined workflows mean more time for client care, rather than chasing paperwork.
• Reduce no-shows: Mend’s industry-leading 90% patient engagement rate contributes to average no-show rates as low as 7.4%.
• Improve clinical outcomes: Mend provides comprehensive, updated information for informed treatment decisions. NIH findings support the notion that reduced administrative time leads to improved clinical focus and better client outcomes. 

Why Trust Mend for EHR Integration

Here is why Mend stands apart in EHR integration for mental health:

• Our custom integrations use Smart FHIR, HL7, ADT, SFTP, and API interfaces.
• Mend offers “write-back” capability. Access client interaction data, digital intake forms and notes directly in your EHR, maintaining a single source of truth.
• We have a proven track record with medium to large mental and behavioral health groups (20-500+ providers), offering robust and scalable solutions.