How to Master Telehealth Connectivity - Mend Skip to Main Content

Every Successful Telehealth Program Relies on Strong Connectivity. Is Your Organization Going To Master It?

There are many variables involved in connectivity from workflow, access to technology, bandwidth, devices, browsers, etc. At the end of this eBook you will be an expert in connectivity. Are you setting expectations with the patient prior to the visit? Do your clinicians have every detail accounted for to ensure a proper connection? How do users access technical support if needed? What is your plan B if something fails along the way? We are going to answer these questions and many more!

  • img

    Defining the Problem

    Friction to connect, poor connection speeds, and disconnects are some of the problems we will cover in this eBook. In order to master solutions, we must first understand the problems concerning connectivity.

  • img

    Patient Solutions

    In this section we are going to cover topics like setting expectations prior to a visit, benchmarks for a successful telemedicine program, important connection data to monitor connections, and more.

  • img

    Provider Solutions

    The provider’s connection is extremely important because it can impact all of their appointments. If a patient has a poor connection, it only affects that visit. In this section we will not only discuss provider connection recommendations, but we will also dive into workflows and other best practices.


Mend is the Leading Telemedicine & Patient Engagement Platform. Cut down no-show rates and see more patients.

Experience the Best in Telemedicine

Streamline your internal workflows, automate key patient touchpoints and improve your patient experience with Mend.