Appointment Reminders for Mental Health

No-shows waste capacity, cost money and prevent those on your waitlist from getting the care they need.

See how much no-shows are costing you.

What is your current no-show rate?

36%

Number of providers?

Annually

Monthly

99,792 Untreated Patients

$7,384,608 Revenue Lost

*Calculator assumes $74/visit

Reduce no-shows by up to 43%.
Improve care access (and cash flow).

No need for the phone tag or last-minute cancellation scramble.

Smart notifications

Automatically send reminders via text or email. No portal needed.

Convenient confirmations

Confirm, reschedule or cancel—even when the office is closed.

Smart waitlist management

Easily fill canceled slots with AI-powered scheduling automation.

Multi-language support

Reach clients in 8 languages, including Spanish and Arabic.

Book your demo now

Smart multi-channel reminders

Send the right reminder at the right time to the right client.

Send text or email reminders based on client preference—with options to confirm, cancel or reschedule.
Our AI-powered system sends reminders when clients are most likely to respond. So your clients know when they need to show up and provider schedules stay full.

Convenient client experience

No portals. No passwords. No problems.

Confirm appointments with a single message—no logins or downloads required. And easy rescheduling options help clients manage their care (even if your office is closed). So clients engage with their reminders and attend their appointments.

Appointment-specific workflows

Different appointment types? Different reminder workflows.

Configure unique reminders and assign the right forms and screeners based on the visit type—from intakes to therapy to group sessions. So you can ensure compliance without adding work to your team’s plate.
Explore digital forms and screeners →

Smart waitlist management

Turn cancellations into care opportunities—automatically.

When a client cancels, Mend’s Smart Waitlist uses AI to immediately reach out to the next best-fit client—no staff intervention required. So clients get fast access to care. And appointment slots don’t go to waste.
See more about Smart Waitlist →

Flexible EHR integration

Keep schedules in sync while reminders work their magic.

Mend’s smooth two-way integration ensures schedules stay up to date. So you can prevent double-bookings and ensure reminders get sent for the right appointments.
See more about EHR integration →

“Our preferred partner in delivering efficient and accessible healthcare services."

“Choosing Mend was not about criticism of Athena but finding a seamless solution that aligns with our goals. This experience solidifies Mend as our preferred partner in delivering efficient and accessible healthcare services.”