Patient Self-Scheduling

Simple Rescheduling Options

Clients who can easily modify their medical appointment calendar are far less likely to skip out. Mend’s self-scheduling solution can reduce your rate of no-shows by 2% to 8%. For a 30–provider practice averaging $74 per visit, that’s at least $560,000 in new revenue.

The Benefits of Patient Self-Scheduling

When choosing a patient engagement solution, you need an option that accounts for all the decision points your staff goes through to book clients appropriately. You also want it to be fully integrated with your EHR/PMS schedule. Clients want it to be easy to use.

Mend provides HIPAA-compliant, easy-to-use self-scheduling for patients. It integrates with your system to ensure clients choose the right provider, location, and appointment type. 

How can self-scheduling benefit your mental health practice?

• Effective resource management: By removing the administrative burden of scheduling, you can free your team for more critical tasks.
• Reduced scheduling errors: Scheduling errors like double booking or incorrect patient information can lead to some embarrassing moments. Mend’s self-scheduling seamlessly integrates with your EHR and master calendar to reduce the risk of scheduling mistakes.
• Empowered patients: When clients have more control and flexibility, they’re typically more likely to seek out your health care services.
• Increased satisfaction: The ease of self-scheduling contributes to a more positive patient experience.
• Reduced no-show: When clients can self-schedule, they are often less likely to skip an appointment.