The program is very user-friendly and extremely easy to navigate through. Very easy executing tasks, automatic reminders sent to patients and sessions never time out. Customer support…
As a mental health care provider, you’re no stranger to last-minute cancellations and missed appointments. But what if you could anticipate them with greater accuracy and use otherwise lost time for something useful?
Attendance Predictor, Mend’s artificially intelligent health care algorithm, is up to 99% accurate at identifying both no-shows and cancellations before they happen. Mend follows standards set by HL7, SFTP and HIPAA to exchange patient and appointment data safely and securely so predictions can be made.
HIPAA-protected messaging can give your clients even more control over their treatment. By working with patients using a method that’s more comfortable for them, you can drive your mental health center’s patient engagement rates and enhance your reputation as an accessible and convenient provider.
A messaging system is also a great way to drive revenue with questions or minor issues. Patients can use any device, and providers can answer at their convenience.
Mend will keep patient information organized and send appointment reminders based on their files. Reminders carry all important information (date, time, address, provider’s name, etc.) and can be sent to the client’s phone or email inbox.
Mend’s robust self-scheduling tool allows your patients to take treatment into their own hands. Our system enables them to search by type of appointment, providers and times and book in-person, virtual and phone appointments that work for their schedules. Mend can even help new patients and ensure you’re prepared to welcome them into your practice. All you have to do is add the link to your website and watch site visitors experience a branded and fully integrated self-scheduling experience.
As your HIPAA-compliant patient engagement solution, Mend has to work smarter to secure digital health records. Based on the appointments you schedule, Mend knows which forms you and your client will need to fill out. Once you integrate your forms into the system, Mend will send them to your patient prior to the appointment via a secure SMS link. Clients can fill them out on their own time and send them to EHR so that when they arrive, they’re ready to start treatment.
Mend is 100% confidential, secure & HIPAA–compliant. We also meet compliance based on these organizations and certifications: