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About

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Providing Convenient Access to Care for Everyone

Mend aims to drive better patient outcomes through better patient engagement.

Strength in Numbers

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90
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%

Patient Engagement Rate

7.4
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%

No-Show Rate

15M+
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Patient Visits

Our History

The Mend Story

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Mend was founded in 2014 with one purpose: to revolutionize healthcare. At Mend, we fulfill this mission by leveraging sophisticated digital tools to seamlessly connect patients with healthcare providers.

We understand the continuous demand for improved efficiency and connectivity, especially as rising costs and inefficiencies threaten patient outcomes and organizational stability. To address those needs, we expanded our reach and brought Mend’s unparalleled tools and services nationwide.

Today, healthcare organizations in all 50 states utilize Mend to enhance patient communication and improve care delivery. Our partners yield remarkable results, including single-digit no-show rates which then drive improved clinical outcomes and increased revenues.

Join us in shaping the future of healthcare through cutting-edge digital solutions.

Explore our timeline below to learn more about our company’s evolution and milestones.

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2014

Doctors on Demand

Mend begins its mission to make accessing care easier. Members of the Baldwin Park community in Orange County, Florida can use the mobile app to quickly schedule a…

2015

No-Wait-Clinic

Mend opens the No-Wait-Clinic, reducing the time to care for patients who needed on-demand urgent care or family medicine services.

2016

Mend Launches Telehealth

Recognizing that the need for greater access to care went beyond any one area, the Mend team introduces the first version of its HIPAA-compliant telehealth…

2020

Scaling Our Platform

With the outbreak of the COVID-19 pandemic, Mend quickly scaled our platform to meet the healthcare industry’s need for fast, convenient remote care. By May,…

2021

Growing New Solutions

In the first quarter of 2021, Mend supported more than 4 million appointments, with 300,000 video visits per month. We have continued to expand the tools…

2022

Mend Introduces APP

Mend creates Automated Patient Payments – a modern form of payment collection that patients can understand and use quickly from their mobile device. With the…

2023

Mend Hits the 10 Million Appointment Milestone

Mend reaches a milestone by successfully completing its 10 millionth successful appointment. The accomplishment highlights the…

Join Us in Creating the Future of Automated and Effortless Access to Healthcare.

How It Works

Trusted By Medical’s Top Brands

Behavioral Health Network
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Humana logo
Legacy Health logo
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Meridian logo
Mindpath Health
Molina Healthcare
Next Level Urgent Care
Sharp
Texas A&M University
WCCHC
Zoomcare

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