Increase access to care by removing the operational friction that prevents it
The behavioral health access crisis is not primarily a capacity problem. There are enough providers. The problem is that too much of their time is lost to preventable no-shows, manual scheduling work, and the gap between when a patient needs care and when they actually receive it.
Mend was built to mend that gap. We work with CCBHCs, CMHCs, and outpatient behavioral health organizations to reduce no-shows, fill schedules, and help more patients get the care they need.
We do not replace your EHR or your team. We sit on top of the systems you already use and turn operational signals into action before the problem compounds.
Mend is purpose-built for behavioral health organizations
Mend is not a general healthcare platform adapted for behavioral health. It is built from the ground up for the specific workflows, compliance requirements, and patient populations of behavioral health organizations.
CCBHCs
Certified Community Behavioral Health Clinics with FUH compliance requirements, Measurement-Based Care mandates, and complex care coordination needs.
CMHCs
Community Mental Health Centers serving high-acuity populations where no-shows have the highest clinical and financial impact.
Outpatient behavioral health
Outpatient mental health and substance use disorder organizations that need to grow access, reduce no-shows, and improve operational efficiency.
Trusted by behavioral health organizations across the country
"The Mend Team is truly remarkable. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on client-centered design."
"Transitioning to Mend for our Patient Engagement and Telehealth needs proved to be a pivotal decision for our team. This experience solidifies Mend as our preferred partner in delivering efficient and accessible healthcare services."
"Our implementation has gone very smoothly and on time. The implementation team is extremely knowledgeable about the product and workflows and has been enormously helpful throughout the process."
"Mend has been a game changer for our organization. We have seen a significant reduction in no-shows and our staff is spending less time on manual outreach."
See what Mend closes for your operation
Schedule a demo and get a personalized analysis of your no-show rate, utilization, and revenue opportunity.
Schedule a Demo