Behavior Health’s AI Platform

Provider utilization forecasts look great on Monday, but fall apart by Friday.

That is not a clinical problem. It is an operational one. Mend predicts no-show risk, recovers open capacity, and helps teams capture more revenue without replacing the EHR.

See the AI platform See the proof

3,000+

more patients served

Easterseals proof

$200K/mo

added revenue recovered

Easterseals proof

99%

attendance predictor accuracy

Behavioral health-specific model

Engage

Patient Readiness Agent

Predict no-show risk before the visit breaks down.

See the Patient Readiness Agent

Access

Scheduling Agent

Recover open capacity and keep providers utilized.

See the Scheduling Agent

Signal

AI Co-Pilot

Surface the next operational action before revenue slips.

See the AI Co-Pilot

Trusted by leading healthcare organizations, including:

Operational impact you can quantify

Open chairs, untreated demand, and revenue leakage add up fast.

Use the calculator to estimate how missed visits affect access and revenue, then see how Mend’s operational AI predicts risk, recovers capacity, and helps teams act sooner.

What is your current no-show rate?

36%

Number of providers?

Annually

Monthly

99,792 Untreated Patients

$7,384,608 Revenue Lost

Build the ROI case See It In Action

*Calculator assumes a visit is worth $74 on average.

01 Scheduling

24/7 self-scheduling
Sync real-time with your EHR
Set custom rules

02 Before Visit

Send automated reminders
Collect forms and screeners
Provide instant confirm and reschedule

03 Check-In

For virtual and in-person visits
Pre-fill forms for returning clients
Collect payment easily

01-the-roi-of-implementing-digital-patient-intake-systems-in-behavioral-health

04 Virtual Visit

Individual and group sessions
Content-rich virtual waiting rooms, telehealth platform, and transfer queue

05 After Visit

Collect outstanding payments and feedback surveys
Utilize async client-provider messaging

Next Step in Journey

Hear From Our Customers

“A valuable asset in our efforts to provide inclusive and effective behavioral health services.”

“The Mend Team is truly remarkable, and it shows through their collaboration and in their end platform. They have consistently adapted to our needs, collaborated with creativity, and delivered quickly, ensuring that the platform remains user-friendly, relevant, and focused on responsiveness and client-centered design.

As a leader and a Queer individual, I have found their team to be immensely responsive and welcoming, working to ensure the design of Mend meets the unique needs of our clients. I am confident that Mend will continue to be a valuable asset in our efforts to provide inclusive and effective behavioral health services.”

Owen Love, MHA MA LPC LAC ACS
Director of Contracts & Commercial Services
Jefferson Center

How Patient Engagement Solutions Can Help Prevent Provider Burnout

Your EHR handles medical records and clinical documentation. Let it.

Make sure clients show up – and providers stay productive – while keeping your EHR in sync.

With Mend, you can integrate bi-directionally, so you can:

Sync client demographics and appointments automatically
Streamline workflows with automations that work the way your team does
Send forms and screeners to your EHR as discrete data

Integration is optional-but it’s available when you need it.

Mend integrates with many popular EHR / PMS systems, including:

See all EHR/PMS integrations

AdvancedMD

athenaOne

eClinicalWorks

NextGen EHR & PM

PCE Systems

Exym

Kipu

Streamline SmartCare

Using Patient Satisfaction Surveys to Improve the Patient Journey

Access Agent

Recover open capacity before it turns into wasted provider time.

Access keeps providers full by matching patients to the right openings, extending self-scheduling beyond office hours, and helping teams recover capacity without constant calendar babysitting.

See Access in action

Engage Agent

Automate outreach before no-shows and drop-off compound.

Engage coordinates reminders, forms, checklists, and multilingual communication so patients arrive ready for care and staff stop burning time on manual follow-up.

See Engage in action

Readiness Workflow

Turn intake, screeners, and payments into readiness signals before the visit.

Mend captures the forms, screeners, and payments that matter before the appointment so staff can act on missing steps early instead of cleaning up after the visit starts.

See readiness automation

Behavior Health’s AI Platform

Provider utilization forecasts look great on Monday, but fall apart by Friday.

That is not a clinical problem. It is an operational one. Mend predicts no-show risk, recovers open capacity, and helps teams capture more revenue without replacing the EHR.

See the AI platform

See the proof

Signal + AI assistance

Surface the next operational action before bottlenecks spread.

Signal helps teams spot scheduling risk, follow-up gaps, and operational friction earlier so staff can act before missed visits, delays, and revenue leakage pile up.

The result?
Appointments filled. Clients helped. Care improved.

25M+ client visits

(and counting)

Every 5 Minutes

a client connects with care using Mend

Up to ↓43% no-show rate

after adopting Mend

↑30% client satisfaction

after adopting Mend

Mend is guaranteed to pay for itself—or we credit the difference.

Hear From Our Customers

“Our preferred partner for delivering efficient and accessible healthcare services.”

“Transitioning to Mend for our Patient Engagement and Telehealth needs proved to be a pivotal decision for our team. This experience solidifies Mend as our preferred partner in delivering efficient and accessible healthcare services.

Meghan Phillips
Chief Operations Officer
Therapeutic Solutions

Behavior Health’s AI Platform

Provider utilization forecasts look great on Monday, but fall apart by Friday.

That is not a clinical problem. It is an operational one. Mend predicts no-show risk, recovers open capacity, and helps teams capture more revenue without replacing the EHR.

See the AI platform

See the proof

Get Started with Mend:

See how you can handle the critical moments in your client journey – in just 3 simple steps.

Step 1

Schedule your demo now

Answer a few questions so we’re up to speed on your organization’s needs.

Schedule your demo now No commitment required

Step 2

See Mend in Action

Step 3

Get your ROI analysis & personalized workflow insights.

Hear From Our Customers

“Great experience. Great communication.”

“Our implementation has gone very smoothly and on time. The implementation team is extremely knowledgeable about the product and workflows and has been enormously helpful throughout the process.

Christina Wolfe
Quality Improvement Health Informatics Manager
Henry J Austin Health Center

Provider utilization forecasts look great on Monday, but fall apart by Friday.

Patient Readiness Agent

Scheduling Agent

AI Co-Pilot

Trusted by leading healthcare organizations, including:

Open chairs, untreated demand, and revenue leakage add up fast.

01 Scheduling

02 Before Visit

03 Check-In

04 Virtual Visit

05 After Visit

Next Step in Journey

Hear From Our Customers

“A valuable asset in our efforts to provide inclusive and effective behavioral health services.”

Your EHR handles medical records and clinical documentation. Let it.

Make sure clients show up – and providers stay productive – while keeping your EHR in sync.

Integration is optional-but it’s available when you need it.

AdvancedMD

athenaOne

eClinicalWorks

NextGen EHR & PM

PCE Systems

Exym

Kipu

Streamline SmartCare

Access Agent

Recover open capacity before it turns into wasted provider time.

Engage Agent

Automate outreach before no-shows and drop-off compound.

Readiness Workflow

Turn intake, screeners, and payments into readiness signals before the visit.

Behavior Health’s AI Platform

Provider utilization forecasts look great on Monday, but fall apart by Friday.

Signal + AI assistance

Surface the next operational action before bottlenecks spread.

The result? Appointments filled. Clients helped. Care improved.

Hear From Our Customers

“Our preferred partner for delivering efficient and accessible healthcare services.”

Behavior Health’s AI Platform

Provider utilization forecasts look great on Monday, but fall apart by Friday.

Get Started with Mend:

See how you can handle the critical moments in your client journey – in just 3 simple steps.

Schedule your demo now

See Mend in Action

Get your ROI analysis & personalized workflow insights.

Hear From Our Customers

“Great experience. Great communication.”

See how mental and behavioral health organizations – like yours – get real results.

How Henry J Austin Expanded Care Access – In Under 30 Days

Cyti Psychological’s Journey to a 2% No-Show Rate

The result?
Appointments filled. Clients helped. Care improved.