Patient Engagement in Healthcare for Patients & Providers Skip to Main Content

What You Will Find Inside

This guide will take you through Mend’s vision for future of patient engagement that will arrive much sooner than you think. The digital front door revolution in healthcare begins today. Digital experiences will not start and stop at the front door. Digital experiences will assist providers with automatic documentation of encounters while also handling communication with the patient after the visit as well.

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    Before the Visit

    Patients will schedule or modify their appointments automatically. AI reminders will engage patients based on risk scores, so you can help more people. Automated digital check-in processes will collect everything required, even vitals, and move the data into the patient chart.

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    During the Visit

    Provider and patient encounters will be captured automatically by AI. Notes and charting will be fully automated. Language barriers will no longer exist with encrypted devices and software.

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    After the Visit

    Patients will receive follow up surveys after a visit and payment forms will arrive digitally by email and text message. When payments are made, everything will be documented and applied to the correct encounter.


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