Proof, perspective, and playbooks for behavioral health leaders.

Case studies, guides, and research from Mend and the behavioral health community. Built for operators, clinical leaders, and executives who need to make the case for change.

Behavioral Health Access Benchmarks
Industry avg no-show rate35%+
Mend customer avg no-show rate7.4%
Orgs with patient self-scheduling42%
Orgs with MBC workflows active31%
Source: Mend platform data and industry surveys.
Data
4M
Appointments analyzed

Getting Patients to Take Action

What Mend's data across 4 million appointments shows about why patients miss care, and what actually moves attendance. Includes the clinical and financial math.

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Analysis
$211M
In new CCBHC grants

$211M in New CCBHC Funding Just Hit the Field

SAMHSA closed applications on roughly $211 million in new CCBHC grant funding. The bigger story is what the money obligates clinics to prove, and the operational bar that comes with it.

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Guide

How To Reduce No-Shows In Healthcare Immediately

Practical steps behavioral health teams can take now to cut missed appointments, without adding to the tech stack.

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Guide

The 74% Difference: Why Your Patients Need Measurement-Based Care

Research links measurement-based care to a 74% remission rate versus 29% without it. The evidence, the clinical thresholds, and what implementation takes.

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Analysis

CCBHC Readiness Is an Operations Problem

Why readiness is decided by day-to-day operations rather than documentation, and where most organizations underestimate the work.

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Guide

The Definitive Guide to Increase Patient Engagement

A full walkthrough of the engagement levers available to behavioral health organizations, from intake through follow-up.

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