Just scroll.
No clicking. One patient, four products, about three minutes.
The Mend Experience
One patient.
Zero phone tag.
Follow a single patient from the moment they find you to the moment your leadership sees the outcome — and watch four products do the chasing your front desk used to.
About three minutes. The AI coordinator shows up at stage three.
The Patient Journey
One platform.
Every step.
A patient finds you — and books instantly.
Before a patient ever sets foot in your office, Mend Access is already working. Your website has a real-time scheduling widget that shows availability, lets patients self-schedule 24/7, and automatically fills waitlist slots when cancellations happen. No phone tag. No front-desk bottleneck.
- Self-scheduling embedded directly on your website
- Real-time availability across all providers
- Automatic waitlist backfill when slots open
The patient arrives prepared. Not just present.
Between booking and the visit, Mend Engage handles everything your front desk used to chase. Confirmation, consents, insurance capture, screeners, copay — all from the patient's phone, before they arrive. Your staff walks into the visit with everything already done.
- Appointment confirmation and intelligent reminders
- Mobile check-in with consent and intake forms
- Insurance card capture and eligibility verification
Ask your data a question. Get an answer — and an action.
Coordinate reads everything Mend knows — every appointment, every patient interaction, every screener, every payment status — and makes it conversational. Ask which patients are most likely to no-show. Get a list with reasons. Click once and the AI acts on your behalf.
- Natural language queries across your entire patient population
- No-show risk scoring with specific reasons per patient
- AI-recommended actions with one-click deployment
See everything. Know what matters. Act before it's too late.
Signal is the operational intelligence layer that sits across everything Mend does. No-show rates, provider utilization, revenue at risk, MBC compliance — all in one dashboard that updates in real time. Signal shows you what's about to happen, so you can intervene before a problem compounds.
- Real-time no-show rate and utilization tracking
- Revenue at risk — flagged before the slot goes dark
- MBC and FUH compliance monitoring
Ready to see it live?
Schedule a demo and we'll walk through every stage with your actual EHR and workflows.
Schedule a Demo →