What You Will Find Inside
This guide will review a wide range of topics, teach you how to implement a telehealth program, and arm you with free tips and checklists to help make your practice less stressful and more successful. You will see more patients, experience reduced no-show rates, and provide a smoother user experience for both patients and staff.
Improve Your Operations and Telemedicine Workflows
Do you know how to start offering telehealth? Do you have specific workflow needs? Learn how to set clear goals, develop a winning telehealth clinical protocol, and answer key operational questions. Work with a telehealth solution that can adjust to your organization’s needs, rather than trying to fit your practice in a defined box.
Navigate legal, technical, and billing hurdles
Are you prepared to handle regulation around telehealth? Do you know what is required from a technology standpoint? Lean in to our resources around legal considerations, telehealth SOPs, and telehealth billing basics.
Identify Telehealth Features that Matter Most
Does your telehealth solution check all the boxes, or was it a temporary fix? Learn about features that you should prioritize, including reliable connectivity, patient nudges, groups, and being able to operate from a single platform without losing access to patient information or scheduling during a visit.
Gain Happier Employees and Patients
Do you deal with stressed and overworked employees? Are your patients feeling the impact of a disorganized and siloed solution? Learn best practices to achieve a telehealth solution built for organizations. Improve patient satisfaction with efficient communication and a better wait room experience, so you can continue reaching more patients where they are.
Mend is the Leading Telemedicine & Patient Engagement Platform. Cut down no-show rates and see more patients.