ORLANDO, Fla., April 4, 2023
Mend, a leading provider of patient engagement and virtual care software, announced today the appointment of Warren Bates as its Chief Executive Officer. Bates succeeds Matt McBride, Founder of Mend, who will now focus on the further development of Mend's technology platform as its Chief Technology Officer.
Bates brings extensive leadership experience and expertise in healthcare, operations, and finance to his new role and will be responsible for leading the company in its next phase of innovation and growth. Bates was previously President and Chief Operating Officer of a multi-unit center-based ABA therapy provider for children impacted by autism, where he led the company through a successful turnaround and significant expansion. Most recently, Bates served as President and COO of Mend where he has been instrumental in Mend's evolution into a healthcare enterprise solution supporting millions of patient encounters.
"We are thrilled to welcome Warren as our new CEO," said Matt McBride. "He has a deep understanding of the healthcare industry and a proven track record of driving growth, innovation, and business results at Mend. Warren is the ideal leader for Mend as we continue to be pioneers in digital healthcare."
"Mend exists to make access to care convenient for everyone through its digital patient engagement platform," said Bates. "The healthcare industry is in a period of rapid change, and I look forward to partnering with our talented team to deliver on that promise to current and future customers. Mend will continue to drive better patient outcomes through better patient engagement."
About Mend
Mend provides AI-powered operations solutions for behavioral health. Community mental health organizations, including CCBHCs, CMHCs, FQHCs, and outpatient behavioral health providers, use Mend to reduce no-shows, fill schedules, activate patients, and prove operational ROI. The platform streamlines communication between providers, staff, and patients across in-person and virtual care, engaging each patient at the right moment in their care journey. Built on more than 40 million appointments evaluated and 160 million patient interactions, Mend helps organizations keep schedules full and achieve minimal no-show rates while improving clinical outcomes and recovering revenue. Mend is headquartered in Orlando, Florida.
To learn more, visit www.mend.com.