The #1 Patient Engagement & Integrated Telehealth Platform For Urgent Care Providers
Mend understands Urgent Care providers and their workflows. The Mend telemedicine urgent care platform is truly dropping no-show rates into the single digits, creating millions in new revenue while increasing patient compliance.
- The #1 HIPAA, HITECH, & SOC 2 Secure Urgent Care Telehealth Platform
- Smart Text, Email, & Phone Call Patient Appointment Reminders
- Easy Online Scheduling System
- Cut Your No-Show Rate by Over 60%
- Robust Reporting and Patient Management
- Easy to Implement, Integrate, Use and Train Staff
- Group video & group scheduling
- Instant Customer Support (23 second average response time)
- A Must For Large Provider Groups
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Send No-Show Rates Into the Single Digits
SMS Appointment Reminders
Automated SMS, email, & voice. Drop no-show rates by 5-20%
Digital Intake & Other Forms
Your forms, white-labeled. EHR integrated
Integrated Patient Self-Scheduling
Self-scheduled urgent care telehealth appointments are 50% less likely to no-show EHR integrated rescheduling
#1 Urgent Care Telehealth Platform
99% connection rate
Easy, no software downloads to connect
Urgent Care with Telehealth Easy for Patient Engagement
- 99% Patient Connection Rate
- No Software Needed. Easy to Use.
- 2-10% No-Show Rate
- Compatible with All Top Devices
- Supports Group Therapy
Mend is Customer Rated #1
“Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments.”
Sonya B.
Clinical Director
“Superior to other services. Ability to self-schedule, ability to communicate with patients via text and email, ability to adjust schedules with very little notice.”
Diego G.
Director of Telemedicine
“The highest commitment to quality that I’ve ever experienced with a health IT vendor. I just want to tell you how delighted I am”
John Z.
CMIO
“Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments.”
Tony E.
Urgent Care Staff Member
Common Problems Mend Solves Through Our Telemedicine Platform
- No-show rates
- Increase provider capacity & utilization
- Manual data entry is costing you a fortune, with no ROI
- Overhead and inefficiencies affecting growth and/or profits
- Poor reviews and/or patient experience dissatisfaction
- Program drop-outs
- You can only accept new patient leads via paper or if someone is available to answer the phone
- Paper creates a front-desk bottleneck that affects provider productivity
- Clinical assessments can add tremendous value, but the time to collect via paper isn’t worth it
- Patient surveys – NPS, HEDIS, HCAHPS, CAHPS, HOS and more
- Pressure to improve outcomes for less
- Government programs – MACRA, MIPS, APMs, ACOs, and more
100% Secure, Confidential, & HIPAA Compliant. Mend is also HITECH Act, E-Sign Act, COPPA, ADA WCAG 2.0, CAN-SPAM, TCPA, & 42 CFR Part 2 Compliant.
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