Data-Driven Patient Engagement
Have you ever wanted to know how long patients wait to be seen virtually? Or what should best-in-class patient satisfaction ratings look like?
Join Matt McBride, CEO at Mend, as he answers important questions like these and reviews the key metrics and insights you will need in order to thrive and dominate as healthcare shifts towards the digital age.
The top reason to implement Telehealth is to improve productivity, but which metrics best measure long-term success?
Digital Forms KPIs
Your intake and form process can be streamlined in the digital age, but which metrics will help you measure effectiveness?
Patient Scheduling KPIs
What is the no-show rate for a patient self-scheduled appointment? How many patients will self-schedule? We’ll answer these questions and more.
Patient Engagement KPIs
Communication and support are key to caring for patients, especially if you excel in the crucial areas we’ll discuss.
Matt and 3 best friends founded Mend in 2014 to help reimagine patient and provider experiences. Mend is one of the fastest growing companies in the U.S. with a #1 rated telemedicine software platform. Mend also offers a complete patient engagement solution that seamlessly spans both virtual and in-person appointments creating a complete patient communication solution for health organizations.