Sign up for our LIVE webinar - June 8 at 1pm ET on Telehealth & Patient Engagement: A Look into the Very Near Future

What You Will Find Inside

This guide will help you measure, track, and benchmark vital data across patient engagements like telehealth, patient self-scheduling, patient intake, and more for both virtual and in-person encounters.

  • img

    Virtual KPIs & Data

    Telehealth programs can provide a wealth of data because these encounters happen virtually. The number one reason why customers implement Telehealth is to improve productivity by reducing no-shows and late cancellations. Learn key data to track and what you metrics should look like for long-term success.

  • img

    Intake KPIs & Data

    This guide will cover key metrics and data including completion rates, partial completion rates, speed to completion, automation, and more. Your intake process through digital health can become your new appointment confirmation.

  • img

    Patient Self-Scheduling KPIs & Data

    What is the no-show rate for a patient self-scheduled appointment? How many patients will self-schedule? Why do patients change their appointments? In this guide you will learn the answers to these questions and more.


Mend is the Leading Telemedicine & Patient Engagement Platform. Cut down no-show rates and see more patients.

Experience the Best in Telemedicine

Streamline your internal workflows, automate key patient touchpoints and improve your patient experience with Mend.