Optimize Your Schedule with Attendance Predictor
Mend’s Attendance Predictor is the healthcare industry’s first-ever artificial intelligence machine learning algorithm that predicts no-shows and cancellations before they happen with up to 99% accuracy.
How It Works
Data
Attendance Predictor reviews basic demographic and appointment data easily accessible from your master scheduling system
Algorithm
As soon as Attendance Predictor receives the appointment, an initial prediction is made with 90+% accuracy. The algorithms run millions of times to improve accuracy and make small adjustments specific to your organization.
Actionable
Your organization can now look at your schedule days or weeks out and understand what appointments are at risk of non-attendance.
Mend Engagement
Mend automatically engages low- and high-risk appointments differently. We pursue high-risk appointments intelligently to gather confirmations or cancellations, accomplishing as high as 99% predictive accuracy. All of the data is also communicated back to the master schedule.
Turn No-shows into Cash Flows
The combined average no-show and cancellation rate in the U.S. and globally is 23%. These wasted slots create wait times for other patients and affect the bottom line of almost every healthcare organization that schedules appointments.
That is the equivalent to losing:
Attendance Predictor Fully Integrates with Mend Platform and Tools
It’s not enough to predict. Once the risk is known, Attendance Predictor can automatically leverage the most advanced and comprehensive communication platform on the market.
Integrate Mend Digital Forms
- If a patient completes their intake forms, they are 98-99% likely to attend their appointment
- Attendance Predictor can move that data automatically into the EHR/PMS creating additional operational efficiency
Connect Patient Self-Scheduling and Rescheduling
- Patients that self-schedule are less likely to no-show or cancel
- Easy rescheduling allows patients to communicate better when they have conflicts to reduce no-shows and cancellations
- Rescheduling with Attendance Predictor can bi-directionally integrate with the EHR/PMS for full automation while staff perform higher-value tasks
Telemedicine Adds Convenience for Patients and Providers
- Attendance Predictor can intelligently offer HIPAA compliant telehealth to high-risk appointments
- Telehealth appointments on Mend’s platform have extremely low no-show and cancellation rates
- Mend has the most robust telehealth workflows with a 99+% connection rate and instant support available to both patients and providers
Hundreds of EHR/PMS Integrations
- Mend offers exceptional EHR/PMS integration capability, including Epic, Allscripts, Nextgen, Athena, Echo Group and hundreds more. See All Integrations
Flexible Plans to Meet Your Changing Needs
MendFree Telehealth
Our most popular features available to providers for free! HD video Telehealth, screen sharing, secure chat, basic note taking, automatic patient reminders, and more. Launch your Telehealth program in minutes.
Sign up for FreeMendEnterprise
Custom needs require custom solutions. MendEnterprise offers full-service implementation, advanced workflows, patient self-scheduling, 2-way EHR/PMS integration, and more – all at an affordable price.
Request Demo#1 Instant Patient & Staff Telemedicine Software Support
Mend is #1 customer rated for ease-of-use and customer service. With an average response time of 23 seconds, you, staff, or patients can get instant support early in the morning or late at night on the highest rated HIPAA compliant telemedicine software platform.
