The #1 Telehealth & Patient Engagement Platform For Behavioral Health
Mend understands Behavioral Health practices and their workflows. The Mend telehealth engagement platform is truly dropping no-show rates into the single digits, while creating millions in new revenue and increasing patient compliance.
- The #1 HIPAA, HITECH, & SOC 2 Secure & compliant Telehealth & Patient Engagement Platform for behavioral health
- The only behavioral health platform with group video & group scheduling
- Cut Your No-Show Rate by Over 60%
- Smart Text, Email, & Phone Call Patient Appointment Reminders
- Easy Online Scheduling System
- Robust Reporting and Patient Management
- Easy to Implement, Integrate, Use and Train Staff
- Instant Customer Support (23 second average response time)
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Send No-Show Rates Into the Single Digits
SMS Appointment Reminders
Automated SMS, email, & voice. Drop no-show rates by 5-20%
Digital Intake & Other Forms
Your forms, white-labeled. EHR integrated
Integrated Patient Self-Scheduling
Self-scheduled appointments are 50% less likely to no-show EHR integrated rescheduling
#1 Internal Medicine Telehealth Platform
99% connection rate
Easy, no telehealth software for behavioral health downloads to connect
Easy Telehealth & Patient Engagement Platform for Behavioral Health
- 99% Patient Connection Rate
- No Software Needed. Easy to Use.
- 2-10% No-Show Rate
- Compatible with All Top Devices
- Supports Group Therapy
Mend is Customer Rated #1
“Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments.”
Sonya B.
Behaviorial Health
“Superior to other services. Ability to self-schedule, ability to communicate with patients via text and email, ability to adjust schedules with very little notice.”
Diego G.
Director of Telemedicine
“The highest commitment to quality that I’ve ever experienced with a health IT vendor. I just want to tell you how delighted I am”
John Z.
CMIO
“Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments.”
Tony E.
Behavorial Health Staff Member
Common Problems Mend Solves Through Our Telemedicine Platform
- No-show rates
- Increase provider capacity & utilization
- Manual data entry is costing you a fortune, with no ROI
- Overhead and inefficiencies affecting growth and/or profits
- Poor reviews and/or patient experience dissatisfaction
- Program drop-outs
- You can only accept new patient leads via paper or if someone is available to answer the phone
- Paper creates a front-desk bottleneck that affects provider productivity
- Clinical assessments can add tremendous value, but the time to collect via paper isn’t worth it
- Patient surveys – NPS, HEDIS, HCAHPS, CAHPS, HOS and more
- Pressure to improve outcomes for less
- Government programs – MACRA, MIPS, APMs, ACOs, and more
Mend is a 100% secure, confidential, & HIPAA compliant electronic patient intake forms service for doctors. Mend is also SOC 2 Type 2 based on HITRUST, NIST CSF, HITECH Act, E-Sign Act, COPPA, ADA WCAG 2.0, PCI, CAN-SPAM, TCPA, & 42 CFR Part 2 compliant.
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