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How it Works

With no app downloads, one-click access, and super simple digitized intake, your no-shows are reduced, your patients’ forms are complete, and you can focus on care — all with the confidence of the #1 HIPAA Compliant & secure technology in mental & behavioral healthcare.

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The Benefits of Patient Engagement Software

Mend HIPAA Group Video ConferencingTelemedicine benefits your organization because it allows you to connect with patients virtually from anywhere. Virtual visits are faster, cost less to conduct, and expand your geography enabling you to help more people.

  • Mend telemedicine visits consistently average single digit no-show rates
  • No special software downloads for patients to connect
  • Industry leading 99.85% successful connection rate (instant support available in the rare case someone has trouble)
  • Connect on a fraction of the bandwidth required by competitors while still maintaining HD quality video
  • Telemedicine benefits make it possible for patients and providers to be anywhere
  • Any device with the Internet can connect

The path to single digit no-show rates is now a definite reality. Text and email reminders, easy reschedules, patient self-scheduling, and benefits of telemedicine software are the keys to instant revenue growth and helping more patients every day. Mend Now and Mend Pro allow you to launch the #1 telemedicine software platform fast to meet the needs of your patients.

How Mend Works for You and Your Patients

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Click a Link To Connect (Patent-Pending)

With just the click of a link, Mend creates a secure connection to share video, files, photos, messages, data, reschedule an appointment, or collect forms.…

Easy, HIPAA-compliant Video

Our HIPAA compliant audio and video is the foundation for reimbursable services. With Mend, you can…

Appointment Scheduling, Rescheduling, & Reminders

No show rates are 20-40% globally. Intelligent email, SMS, and voice <a…

Digital Patient Intake Forms

Mend can help collect patient intake and other forms seamlessly from any device that can access the Web.…

Full Bidirectional Integration for Automation

Mend’s cutting-edge integration technology can be applied to just about any EHRs or practice management system for telehealth, <a…

Man working on headset at computer#1 Instant Patient & Staff Telemedicine Support

Mend is #1 customer rated for ease-of-use and customer service. With an average response time of 23 seconds, you, staff, or patients can get instant support early in the morning or late at night.

We are the #1 customer rated patient engagement and telemedicine platform!

Mend Testimonials

The program is very user-friendly and extremely easy to navigate through. Very easy executing tasks, automatic reminders sent to patients and sessions never time out. Customer support…

Angelica C.

Professional, quick, easy. Easy to use. Easy to navigate the system. It’s user-friendly. Easy to teach to the staff. It’s easy for scheduling patients. The software is easy to navigate…

Akilah D.

Overall it has been a really great experience! Easy, and helpful. I like that I don’t have to worry about whether I’m crossing any HIPAA issues. And everyone I’ve talked to at Mend is…

Bethany D.

It’s great that I can use it on the computer, tablet and/or iPhone. I’ve used all different modalities and usually find iPhone or tablet works great though I do need the computer for…

Carolyn S.

Mend is a very user-friendly software that provides secure telehealth options. We use the software on a weekly basis and it has been very effective. We love that the visits are time…

Christina B.

It’s fast and reliable. It’s easy to use and has good quality. Saves time and helps see more patients. It helps the client connection when they are away. It saves time for patients and…

Damaris D.

Easy for physician side. The Mend System for HIPAA compliant Telemedicine visits provides me with ease of use. The system tells me if patient has tested their connection. The program…

John F.

I love it. Easy to setup. I like that the patient can download the app and I love the appointment reminders. The patient can be anywhere.

Kristin G.

We loveeeee Mend! The support reps are great and very knowledgeable. So far I like the fact that is almost self-explanatory; it’s user-friendly. It is very easy to teach others because…

Liza B.

Superior to other services. Ability to self-schedule, ability to communicate with patients via text and email, ability to adjust schedules with very little notice.

Mckenzie H.

Our providers love it! The program does everything we need it to do and more. Our staff love the ease of scheduling and canceling appointments and the potential use of the features.

Sonya B.

Ready to start using Mend in your practice?

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